Shipment

Shipping withing the Netherlands

If you purchase a product in our store or in our webshop, then there are a number of options how your order can be processed. Orders can be delivered by our shipping partner PostNL, by our own delivery service or you can pick up your order in our store. Orders with a value above € 75,- will be delivered free of charge.

Delivery by PostNL

We will transfer orders with a weight of up to 30 kilos to our shipping partner PostNL. If the ordered products are in stock and are ordered before 7 p.m., this will be completed the same working day. Immediately after we have handed over the shipment, you will receive a Track&Trace number from PostNL with which you can track the shipment. In principle, you can assume that the delivery will be delivered to you the next day.

If you use our free assembly service when purchasing a digital piano or an organ weighing more than 30 kilos, the delivery will be carried out by our own delivery service.

Delivery by our own delivery service

Orders weighing more than 30 kilos or orders using our assembly service will be delivered free of charge by our own delivery service. This delivery will generally take place within 5 to 7 working days. You will be contacted by telephone for an exact date and time.

Pick up from the store

It is of course also possible to pick up your online or telephone order in our store at Leeghwaterstraat 46/47. It is also possible to collect items that are marked as 'in stock' directly from our store.

Shipping outside the Netherlands

At Joh.deHeer it is also possible to have packages sent abroad. For shipments with a weight under 30 kilos and dimensions smaller than 175 x 78 x 58 cm , the rates below will be charged. For packages that are larger or heavier, a custom rate can be charged. For orders that have to be shipped abroad, it is possible to use our own transport service on selected products for an additional cost.

* Transport Service is only available for selected products